Keystone Support
Open Keystone
All guides

Contacts

Form submissions

Every form filled in on your site, in one list, with each answer as it was typed.

Every form on your site lands here as a submission, newest first, whether or not it created a new contact. Open Contacts, then switch the section at the top from All Contacts to Form Submissions.

The Form Submissions section of Contacts: an All forms menu, then a table with Submission, Form, and Submitted columns. Each row names the person, says how many more answers the submission holds, which form it came from, and the date and time. The footer counts 4 submissions.
Form Submissions on a phone: the All forms menu above a list where each row shows the person, the count of further answers, and the date, with the submission count at the foot.

One row per submission. The first answers name the person; the count says how much more is inside.

The list

ColumnWhat it shows
SubmissionThe first answers (usually first and last name) and how many more answers the form collected.
FormWhich form it came from: Lead Form, Job Application, Marketing List Signup, or one you added.
SubmittedThe date and time.

All forms at the top filters the list to one form. The footer counts what is shown.

A submission

Click a row to open it. The page names the form and the time it was submitted, then lists every field with the answer as the person typed it, including the consent boxes they ticked. The back arrow returns to the list.

A submission open: a back arrow, the form name Lead Form, and the submitted time; then each field with its answer: First Name, Last Name, Email, Phone, Message, and two consent statements each answered Yes.
A submission on a phone: the form name and time at the top, then the fields and answers in one column.

The answers as given, consent included.

Nothing here is edited. If the person's details have changed since, change them on the contact; the submission stays as the record of what was sent.

Submissions and contacts

A submission creates a contact, or is matched to the one that already has that phone or email. On the contact, Sources names the form and shows its message, and Form Submissions lists each submission with a View link that opens this same page. So a submission is reachable two ways: from the list here, or from the person.