Keystone Support
Open Keystone
All guides

Website

Custom Forms

The lead, job application, and signup forms on your site, and how to add your own.

The Custom Forms section listing Lead Form, Job Application, and Marketing List Signup, each marked Live, with a New form button.

Three forms ship with every site; add more with New form.

The standard forms

FormWhere it appearsWhat happens on submit
Lead FormContact page, service pages, and the booking call-to-action.A contact is created (or matched) on the pipeline, a Workstream item is raised, and the Conversations agent follows up.
Job ApplicationThe careers page for each open job.The applicant becomes a contact tagged with the posting; a Workstream item is raised.
Marketing List SignupFooter and blog.The contact is added with marketing consent recorded.

Fields and status

Open a form to see its fields. Each field has a label, a type (text, email, phone, choice, long text), and whether it is required. Phone and email fields are validated before submission.

A form is Live when it is published to the site, or Draft while you edit it.

Adding a form

New form creates a draft. Name it, add fields, choose where it appears, and publish. Ask the Website Editor to place it ("put the event inquiry form on the parties page").